iMile's own distribution centre · warehouse operations
Phase 1 · Live · Q2 2026

Cross-border economy parcels, end to end,
no monthly fees,
charged straight to your wallet.

Built on an AI team, backed by iMile's global network. Ships from Hong Kong to 50+ countries, with freely configurable service combos. Top up your wallet from HK$300 — every label is charged instantly.

Tuning · Beta

photo · iMile distribution centre
0150+Countries covered
0230+Self-operated last-mile
03HK$300Min. wallet top-up
040Monthly fee / commitment
  • No monthly fee · pay as you go
  • Top up by FPS / credit card
  • Hong Kong company · licensed operator
  • Global self-operated last-mile teams
  • 50+ countries covered
// Partner company

Backed by iMile's global network,
rebuilt by an AI team.

iMile Express is iMile's partner company — a team built around an AI core, using iMile's global network and resources to open a brand-new business. It focuses on cross-border economy parcels shipped from Hong Kong, opening linehaul capacity once reserved for big clients to small and mid-sized sellers.

01
2017
Founded in Dubai
iMile Delivery founded
02
30+
Countries with own network
Middle East · Latin America · Europe · Asia-Pacific
03
20,000+
Frontline staff
Drivers · warehouse · support
04
500+
Tech specialists
Engineering · data · AI
05
1M
Sq ft of warehousing
Distribution hubs · cross-border customs
// Why iMile Express

Small-seller-friendly
cross-border logistics.

Traditional freight forwarders make you sign monthly minimum commitments and build IT integrations. iMile Express works from your very first shipment — the portal just works.

01
No monthly fee · prepaid wallet

Top up from HK$300 — every label is charged instantly. No volume commitment, no monthly fee, no enterprise contract to sign. Small and solo sellers can afford it.

02
End-to-end cross-border

From Hong Kong pickup to overseas delivery — collection, linehaul, customs clearance and overseas last-mile, all in one. No stitching multiple carriers together, shipment by shipment.

03
AI smart matching

AI reads each parcel's attributes and destination, auto-matches the best-value service combo, quotes instantly, then optimises the route — one recommendation per shipment, no trial and error.

04
Enterprise-grade transparency

Every shipment's charges, route and events are visible in the portal in real time. Back-office changes have an audit log. Webhooks are HMAC-signed, so forged events can't get in.

// Service combos

Delivery date × last-mile · mix and match.

Focused on end-to-end cross-border economy parcels — goods type is detected automatically from your items; pick a delivery date and last-mile method, and the system matches the service combo for you. 50+ countries covered, shipped from Hong Kong straight to the recipient.

Standard · integrated last-mileDefault
Delivery date
About 8–12 business days
General goods (with battery)Standard airIntegrated last-mile
Best for
Everyday online-store orders · default combo
Service Code
HKASTDGGSTCM
Standard service · free door pickup
Express · integrated last-mile
Delivery date
About 6–10 business days
General goods (with battery)Express airIntegrated last-mile
Best for
Time-sensitive orders / bestseller restocks
Service Code
HKASTDGGPRCM
Earlier delivery date · switch in one tap at checkout
Standard · postal last-mile
Delivery date
About 8–12 business days
General goods (with battery)Standard airPostal last-mile
Best for
Remote addresses / PO boxes
Service Code
HKASTDGGSTPS
Final leg delivered by the local postal network
Cosmetics lane · standard
Delivery date
About 8–12 business days
CosmeticsStandard airIntegrated last-mile
Best for
Shipments containing cosmetics
Service Code
HKASTDCSSTCM
Goods type detected automatically · anything with cosmetics runs on this lane
// Add-ons · select freely at checkout
Cash on deliveryCOD
Collected by the overseas courier · settled back to Hong Kong T+7
Sign-off verificationOTP
One-time password by SMS / WhatsApp · prevents mis-delivery
Pickup-point deliveryPUDO
5,000+ overseas points · recipient picks the nearest
Returns managementRTN
Stored locally · consolidated back to Hong Kong · destroy or reship
Shippability is checked automatically · The general lane supports products with batteries · items containing cosmetics switch to the cosmetics lane automatically · liquids / fragile / dangerous goods are routed to manual handling in the portal · high-value shipments can add signature + premium protection at checkout.
// Cross-border pricing

Most destinations bill volumetric weight at ÷8000,
rare in Hong Kong.

Enter the destination and dimensions for 1–2 parcels, or import an Excel file (up to 20 rows), to instantly compare iMile Express against two other carriers. No login required.

* Example for illustration · divisors and rules differ by destination · the portal's live quote is what counts.
// How it works

From sign-up to first shipment · about 5 minutes.

  1. Step 01
    Sign up

    Email verification · Hong Kong company details · instant approval

  2. Step 02
    Top up your wallet

    FPS / bank transfer / VISA · min. HK$300

  3. Step 03
    Create a shipment in 3 steps

    Address → goods → service combo

  4. Step 04
    iMile picks up at your door

    Print the label and hand over · live tracking updates

Public tracking · IM-2026-0419-A93F2K-7In transit
From
🇭🇰 Hong Kong · Kwai Chung
To
🇯🇵 Tokyo · Minato
Label createdPickupLinehaulOut for deliveryDelivered
  • 04-22 14:08Tokyo NRT · customs cleared
  • 04-21 06:14Hong Kong HKG · gateway transfer
  • 04-20 18:42Driver picked up
  • 04-20 09:30Label created
// Coverage

Hong Kong → direct to the world,
with self-operated last-mile teams in many countries.

Not just Hong Kong export — across 30+ countries iMile's global network runs self-operated last-mile delivery teams, so the whole journey from linehaul to the doorstep stays under control, with no hand-offs to third-party carriers.

JMC × Aljabr × iMile sign a 500-truck supply contract
// Own fleet
JMC × Aljabr × iMile · 500-truck supply contract signed
Self-operated last-mile network18 regions
UAESaudi ArabiaMexicoOmanKuwaitQatarBahrainJordanAustraliaSouth AfricaBrazilMalaysiaItalyTurkeyUSACanadaUKMultiple European countries
Main routes · live50+ countries · 6 regions
HKEUUKJPUSUAEKSAMXSGAU
50+Countries covered
30+Self-operated last-mile
99.2%On-time rate
Estimated transit on main routes
  • 🇭🇰 HK🇺🇸 USA · LAX5 – 7 days
  • 🇭🇰 HK🇯🇵 Japan · NRT2 – 3 days
  • 🇭🇰 HK🇩🇪 Germany · FRA3 – 5 days
  • 🇭🇰 HK🇬🇧 UK · LHR4 – 6 days
  • 🇭🇰 HK🇸🇬 Singapore1 – 2 days
  • 🇭🇰 HK🇦🇪 UAE4 – 6 days
  • 🇭🇰 HK🇸🇦 Saudi Arabia5 – 8 days
  • 🇭🇰 HK🇲🇽 Mexico7 – 10 days

* Transit counted from driver pickup · customs and peak-season swings may apply · actual transit follows the portal's instant quote.

// Technology

A cross-border logistics platform
built on an AI core.

Not just bolting on an AI chatbot — quoting, matching, routing and support all run on AI inference.

AI-01
AI combo matching

Goods attributes, destination, value, urgency → recommends the best-value service combo

AI-02
AI instant quoting

Combines linehaul capacity, regional surcharges and holiday swings for quotes in seconds

AI-03
AI route optimisation

When one destination has multiple routes, AI picks the speed / cost balance

AI-04
AI support

24/7 in Chinese and English — track shipments, change addresses, escalate to a human when needed

// Public tracking

No iMile Express account
needed to track.

Send the tracking link to your recipient · one tap shows the full timeline · no login, no app.

Try a sample tracking number
IM-2026-0419-A93F2K-7IM-2026-0418-B72D81-3IM-2026-0415-C18M59-1
The tracking number has a Luhn checksum · the portal validates the format automatically · the link never expires and can be added to delivery-notification emails.
// Phase 2 · partly live

REST API is live · Shopify and automation on the roadmap.

Developer docs: imileexpress.com/developers →

REST API · LIVEQuote lookup · LIVEPickup schedulingShopify integrationShipment automationMulti-warehouse management

Want to be one of our first design partners? Contact sales →

// Who uses it

Four kinds of users · one portal.

Online-store SMEs
Pain point
Low volume · an enterprise contract isn't worth it
iMile Express solution
Pay-as-you-go wallet · no monthly commitment needed
Commonly usedStandard comboExpress
Dropshipping
Pain point
No fixed volume · don't want to sign a long contract
iMile Express solution
Create a shipment any time · from a single label, no monthly fee, no minimum
Commonly usedStandard comboPostal last-mile
Logistics agents
Pain point
Want a white-label portal for clients · want to connect via API
iMile Express solution
REST API is live · multi-client wallet ledger
Commonly usedAPIExpress
B2B samples
Pain point
Sends samples to Europe and the US from time to time · values vary widely
iMile Express solution
High-value items can add signature + premium protection
Commonly usedExpressPremium protection
// Ready to start

Ready to ship your first?

Signing up is free · start with an HK$300 top-up · refund your balance any time if it doesn't suit you.